Streamline work request handling
Work request management from MEX helps teams log, track, and escalate CMMS maintenance requests easily. Submit from any device, stay visible, and ensure every job’s done.
Easy submissions
Staff can lodge requests on any device, attach photos or notes, and give maintenance full context to reduce back and forth.
Complete visibility
Track and manage every work request as it moves through the process, so planners can prioritise clearly.
Faster resolutions
Cut downtime with quick responses and streamlined handovers. Requests become work orders efficiently, keeping assets running.
Work request hub
MEX CMMS work request management centralises all requests in one dashboard to improve visibility and speed maintenance response.
Multi-channel submission
Lodge work requests on web or mobile and attach photos, videos or forms for context.
Automated approvals & routing
Configure approval flows that route requests to the right people based on cost and limits.
Instant work orders
Approve a request and instantly create a work order with linked details and context.
Live status tracking
Requesters and planners can follow updates, comments, and next steps as they happen.
Standard job templates
Create templates for recurring tasks so common issues can be raised as work orders fast.
Notifications & alerts
Custom alerts keep teams informed at key steps — approval, escalation, and completion.
Turn requests into work orders
Link new requests to open work orders to avoid duplicates and save admin time.
MEX CMMS
FAQs
Answers to common questions about CMMS, EAM, and their mobile app features and usage
Yes. Users can attach photos, videos, or documents to requests so maintenance teams have full context before starting the job.
Only administrators or approved users can open admin control centre, adjust permissions, anYes. Any authorised staff member can lodge a request through MEX CMMS without needing full system access.d manage setup across all forms and modules.
Yes. MEX logs every submission, approval, and completion for full visibility and audit compliance.
MEX CMMS consolidates all new requests in one dashboard, helping planners spot duplicates and ensure every issue is handled.
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Streamline your requests
Simplify CMMS work request management with MEX. Capture, track, and close jobs with ease.